PRIVACY POLICY
Last updated: February 2026
PRIVACY POLICY
Master Movers (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or use our removals services.
We may collect personal information including:
Name
Phone number
Email address
Pickup and delivery addresses
Details provided through quote or contact forms
Any information shared during booking enquiries
2. How We Use Your Information
We use your information to:
Provide removals quotes and service estimates
Confirm bookings and communicate with customers
Deliver moving, packing, transport or assembly services
Improve our website and customer experience
Respond to enquiries and support requests
3. Cookies and Website Analytics
Our website may use cookies and tracking tools such as Google Analytics to understand visitor behaviour and improve site performance.
Cookies may collect:
Browser type
Pages visited
Time spent on site
You can disable cookies through your browser settings.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share information only when necessary for:
Payment processing
Legal obligations
Service fulfilment (e.g. subcontractors if required)
5. Data Storage and Security
We take appropriate steps to protect your personal data from unauthorised access, misuse or disclosure.
Customer data is stored securely and only accessed when needed for service delivery.
6. Your Rights (GDPR Compliance)
Under UK GDPR, you have the right to:
Request access to your personal data
Request corrections or updates
Request deletion of your information
Withdraw consent at any time
To make a request, contact us at:
7. Third-Party Links
Our website may contain links to third-party websites (Facebook, Instagram, Google). We are not responsible for the privacy practices of external sites.
8. Contact Us
If you have questions about this Privacy Policy, please contact:
Master Movers
53 Ferrymead Gardens, London, UB6 9NG
Phone: +44 7356 036662
Email: [email protected]
What customers say about Master Movers
EXCELLENT Based on 66 reviews Posted on Xao TenTrustindex verifies that the original source of the review is Google. Thank you Master Movers. I booked with them in February for my house move in late March. On the day of the move, they arrived as a 3 man team and completed the move within the timeframe. We were moving houses from Ealing to the new developments at Greenford Quay and they worked very efficiently with no breaks even though I urged them to take a break. At the house in Ealing, it was a three-story property in which we had a lot of heavy boxes to be loaded in the van from the loft, so I understand this must be tiresome on the workers but still they worked superbly together. I would like to again send my thanks to the driver mo, Steve and I forgot the name of the last mover but they were all amazing will recommend to family and friendsPosted on antonio de santosTrustindex verifies that the original source of the review is Google. i recently hired master movers as i needed a man and van to help clear out my shurgard self storage in greenford. they were very helpful i ordered 2 men and a luton van, mo and adam were superb. nothing was too much hassle and they were very attentive to my needs. thank you so much and will defenitely be recommending to family and friendsPosted on IbrahimTrustindex verifies that the original source of the review is Google. I was looking around for removals companies for ages and all of them wanted to be booked at least 4 weeks in advance. Master Movers managed to accommodate me on only 2 days’ notice, which was a lifesaver as I didn’t know when I’d be getting the keys due to it being a chain house move. Their house removals service is amazing. I booked 3 men with a Luton van to move my 3-bed semi-detached house in Pitshanger to Montpelier in Ealing and, even though it seemed like a relatively short move, we had 17 years’ worth of stuff for 7 people. Mo, Adam, and Steve arrived at 7am to pack all our items ready for the move the next day. After 3 loads and two days of moving, everything was done. They even disassembled and assembled all our furniture, including two IKEA PAX sliding wardrobes, ottoman beds, and put up all our artwork again. All of this was included in the hourly price. Really impressed, will definitely be recommending to family and friends.Posted on kieran stevensonTrustindex verifies that the original source of the review is Google. I’ve been using Master Movers for quite a while now for my regular work related moves and they’ve always been reliable. I need a man and van fairly often and they’re the only removals company I really trust to just get the job done properly without any hassle. They never complain, even when the jobs are long or a bit tricky, and they always put in a solid shift. Pricing is another strong point, it’s clear and affordable so you know exactly what you’re paying, which isn’t always the case with other house removals companies. Recently I used Master Movers for my own house move, 5 bedrooms from Harrow to Kensington, and everything went smoothly from start to finish. No issues at all, everything was handled with care and it made a stressful move feel much easier. They’re also really helpful when it comes to assembling and taking apart furniture. For me they sorted my children’s beds and an IKEA sliding wardrobe without any problems, which saved a lot of time and effort. They also make good use of the van space, always packing it properly while still keeping everything safe, which is something I’ve noticed every time I’ve used them. Overall I’d definitely recommend them if you need a man and van or a dependable removals company for house removals, they’ve been consistently good every time I’ve used them.Posted on Samantha BIRRANETrustindex verifies that the original source of the review is Google. “They were absolutely fantastic from start to finish. The team were friendly, professional, and handled everything with care. Moving is usually stressful, but they made the whole process smooth and easy. Nothing was too much trouble, and they went above and beyond to help. I’d definitely recommend them to anyone looking for a reliable removals company!”Posted on john rileyTrustindex verifies that the original source of the review is Google. i recently used master movers to move my 4 bedroom house i’ve been in for 16 years from ealing to kensington and they were amazing. they turned up with 3 men and worked really fast and meticulously, taking extra care to make sure everything was wrapped and protected. would highly recommend them for anyone looking for a professional and customer focused moving company in west London.Posted on ElizabethTrustindex verifies that the original source of the review is Google. I would like to send a wholehearted message of thanks to the team of Master Movers. I was looking online for a removal company to carry out my house removals job from Battersea Power Station to Kensington and as everyone knows the building design is extremely complicated! The route between loading the items from our apartment to the loading bay for the van was over a 5-6 minute journey including loads of walking. Regardless, the house movers team that were sent were extremely professional and didn’t complain at all whilst reassuring us that we didn’t have to lift a finger. I had booked the job for an 8 hour move but it ended up going overtime and being a 13 hour move and I found no problem with extending hours. The admin team during the whole process were very reassuring and transparent about the quotation I was given and honestly their pricing is very honest and transparent. For those looking to move houses or apartments within in London I would recommend these house movers! Very professional service Kudos Master Movers!Posted on Imran KhanTrustindex verifies that the original source of the review is Google. Master movers are amazing and did a fantastic job for me and my family moving us from Kent to Surrey. Having known master movers for over 10 years, they are reliable, extremely professional, positive attitude and punctual. I would recommend them highly and hope to use them again in the near future.
