PRIVACY POLICY
Last updated: February 2026
PRIVACY POLICY
Master Movers (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or use our removals services.
We may collect personal information including:
Name
Phone number
Email address
Pickup and delivery addresses
Details provided through quote or contact forms
Any information shared during booking enquiries
2. How We Use Your Information
We use your information to:
Provide removals quotes and service estimates
Confirm bookings and communicate with customers
Deliver moving, packing, transport or assembly services
Improve our website and customer experience
Respond to enquiries and support requests
3. Cookies and Website Analytics
Our website may use cookies and tracking tools such as Google Analytics to understand visitor behaviour and improve site performance.
Cookies may collect:
Browser type
Pages visited
Time spent on site
You can disable cookies through your browser settings.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share information only when necessary for:
Payment processing
Legal obligations
Service fulfilment (e.g. subcontractors if required)
5. Data Storage and Security
We take appropriate steps to protect your personal data from unauthorised access, misuse or disclosure.
Customer data is stored securely and only accessed when needed for service delivery.
6. Your Rights (GDPR Compliance)
Under UK GDPR, you have the right to:
Request access to your personal data
Request corrections or updates
Request deletion of your information
Withdraw consent at any time
To make a request, contact us at:
7. Third-Party Links
Our website may contain links to third-party websites (Facebook, Instagram, Google). We are not responsible for the privacy practices of external sites.
8. Contact Us
If you have questions about this Privacy Policy, please contact:
Master Movers
53 Ferrymead Gardens, London, UB6 9NG
Phone: +44 7356 036662
Email: info@mastermoversuk.com
What customers say about Master Movers
EXCELLENT Based on 63 reviews Posted on Ibrahim27 January 2026Trustindex verifies that the original source of the review is Google. Big thanks to Master Movers for the house removal and bed assembly during our move from Greenford Quay to Ealing. We booked three movers and everything went really smoothly from start to finish. The team were on time, friendly and careful with our belongings. Pricing was very competitive and the service was stress-free. The bed was assembled quickly and properly, which made a big difference on moving day. Would definitely recommend Master Movers to anyone moving in or around Greenford Quay, Ealing or London.Posted on xao ten25 January 2026Trustindex verifies that the original source of the review is Google. I recently used this team for house removals when moving from a four-bedroom house in Harrow to a five-bedroom property in Greenford, Sudbury Hill, and I honestly couldn’t be happier with the service. The move required two full loads, and everything was handled with care, organisation, and real professionalism from start to finish. The luton van was packed extremely well, with furniture, boxes, and fragile items all secured properly. A large IKEA sliding wardrobe was carefully disassembled and reassembled at the new property, and it was done perfectly with no damage at all, which really impressed me. The movers, Ahmed and Mohammed, worked incredibly hard throughout the day. They took minimal rest and stayed fully focused on getting the job done efficiently without wasting any time, while still being careful and respectful of our belongings and both properties. Overall, this was a smooth, stress-free move, and I’d highly recommend them to anyone looking for reliable, professional house removals in Harrow, Greenford, or the surrounding areas. Excellent service, great attitude, and real attention to detail.Posted on Steve Allen25 January 2026Trustindex verifies that the original source of the review is Google. I would like to thank Master Movers for their excellent and highly professional service. The piano move was accurately quoted and involved transporting a very heavy piano from Ealing to Hanwell, from a 2nd-floor property down to a 1st-floor property, which was no easy task. This was a job with demanding circumstances, however the team handled it meticulously and with great care. With three experienced movers, the piano was safely and professionally transferred without any damage at all. I was very impressed with their organisation, skill, and attention to detail. I would not hesitate to recommend Master Movers to anyone needing a specialist piano move. StevePosted on Elizabeth Jassim13 April 2025Trustindex verifies that the original source of the review is Google. I would like to send a wholehearted message of thanks to the team of Master Movers. I was looking online for a removal company to carry out my house removals job from Battersea Power Station to Kensington and as everyone knows the building design is extremely complicated! The route between loading the items from our apartment to the loading bay for the van was over a 5-6 minute journey including loads of walking. Regardless, the house movers team that were sent were extremely professional and didn’t complain at all whilst reassuring us that we didn’t have to lift a finger. I had booked the job for an 8 hour move but it ended up going overtime and being a 13 hour move and I found no problem with extending hours. The admin team during the whole process were very reassuring and transparent about the quotation I was given and honestly their pricing is very honest and transparent. For those looking to move houses or apartments within in London I would recommend these house movers! Very professional service Kudos Master Movers!Posted on Imran Khan2 April 2025Trustindex verifies that the original source of the review is Google. Master movers are amazing and did a fantastic job for me and my family moving us from Kent to Surrey. Having known master movers for over 10 years, they are reliable, extremely professional, positive attitude and punctual. I would recommend them highly and hope to use them again in the near future.Posted on Holls J (HollySparkles)1 April 2025Trustindex verifies that the original source of the review is Google. Absolutely brilliant service from start to finish. I initially called Muhanned crying due to being treated poorly by a different delivery company who had left a huge sofa in the communal hallway of my building and hadn’t helped me move it or get it out and he came to me early the next day to remove it for me and take it to the destination I needed it to go to. He got me out of an awful situation and did it graciously and with kindness. Great communication, highly professional and provides same day service. Wonderful company. 5 star reviews all round !!Posted on Danny31 March 2025Trustindex verifies that the original source of the review is Google. Good movers from Finsbury park to Hanwell 👍Posted on Sof Ham26 March 2025Trustindex verifies that the original source of the review is Google. Dear Ahmed and Mohammed Thank you very much for the service you give it to me today was superstar I recently hired Master Movers to assist with my move, and I couldn't be happier with their service! From the moment they arrived They handled all my belongings with care and made sure everything was packed securely for transport. to ensure significantly reduced thanks to their hard work and dedication. If you're looking for a reliable and skilled moving company, I highly recommend Master Movers. They truly made my transition to!" was completely impressed with their professional and good customer service. Thanks you very much Ahmed and Mohammed Kind Regards sofiane -Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more